Website and Product Disclaimer
This disclaimer applies to the information, products, and services presented through the Eldaroa online store.
General Information
The information on this website is provided for general product-shopping and informational purposes.
Eldaroa makes reasonable efforts to present clear and accurate information. However, customers should review the complete product description, specifications, dimensions, installation information, price, availability, and applicable store policies before placing an order.
Product Descriptions and Images
Eldaroa offers lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.
Product photographs are provided to help customers understand the appearance and design of each product. Colors and visual details may appear differently depending on screen settings, room lighting, and viewing conditions.
Customers should rely on the written product specifications and measurements when determining whether a product is suitable for their space.
Measurements and Product Suitability
Before purchasing a lighting product, customers are responsible for reviewing the listed:
- Dimensions
- Product specifications
- Installation requirements
- Electrical or mounting requirements
- Compatibility information, when provided
Customers should measure the intended installation area and confirm that the selected product is appropriate before placing an order.
Installation and Electrical Safety
Some lighting products may require assembly, mounting, wiring, or electrical installation.
Customers should follow all product-specific installation and safety instructions. Electrical work should be completed by a suitably qualified professional where appropriate or required.
Eldaroa is not responsible for damage or injury resulting from improper installation, misuse, unauthorized modification, failure to follow product instructions, or use of a product in an unsuitable environment, to the extent permitted by applicable law.
Prices and Product Availability
Product prices and availability may be updated from time to time.
Customers should review the product price, transaction currency, selected products, quantities, shipping information, and final order total displayed during checkout before submitting payment.
All transactions are processed in United States Dollars (USD).
Shipping Estimates
Eldaroa’s total estimated delivery time is 8–11 business days, consisting of:
- Handling time: 1–2 business days
- Transit time: 7–9 business days
Business days are Monday–Friday.
Delivery dates are estimates and are not guaranteed. Please review the complete Shipping Policy for further information.
Returns and Refunds
Eligible return or exchange requests may be submitted within 30 days from delivery.
Returns must be reviewed and approved before the product is shipped back. Approved returns and exchanges receive a free prepaid downloadable return shipping label.
Please review the complete Return & Refund Policy for eligibility requirements, instructions, inspection periods, and refund timelines.
Third-Party Services and Links
The Eldaroa website may use or provide access to third-party payment, shipping, tracking, or other ecommerce services.
Third-party services may operate under their own terms, conditions, and privacy practices. Eldaroa does not control the independent content or operation of third-party websites and services.
Customers should review any applicable third-party terms before using those services.
Limitation of Disclaimer
Nothing in this disclaimer:
- Excludes rights that cannot legally be excluded.
- Replaces Eldaroa’s published store policies.
- Changes the terms of an approved return, refund, exchange, or cancellation.
- Creates a warranty, certification, or guarantee that has not been expressly stated on the applicable product page.
Contact Us
For questions about a product or information displayed on the Eldaroa website, contact us using the following details:
Store Name: Eldaroa
Contact Email: info@eldaroa.com
Store Operating Address: 265 Denison Pkwy E, Corning, NY 14830, United States
Customer Support Hours: Monday–Friday, 8:00 AM–5:00 PM (GMT-5)
Expected Response Time: Within 48 business hours
The address above is the location from which Eldaroa’s online store is operated. Customers should not send returns or other packages to this address without prior approval and specific instructions.